Name: Received a claim relatively quickly with excellent customer service
Item: 1Cover
Rating: 10
Author: Bettyj

Overall Rating

Verified Review

Received a claim relatively quickly with excellent customer service

18 March 2025, 5:25 PM

Bettyj

My claim was a little difficult, as I was claiming for a hiking tour in Patagonia that had to

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Overall Rating

Verified Review

Excellent handling of claims, great customer service

18 March 2025, 5:17 PM

Marie Santos (IdeasByMarie)

The customer experience we had was by very good. When my mother got sick overseas and was confimed

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Verified Review

Unprofessional & Slow

18 March 2025, 1:49 AM

D Angelo

Took out a policy for my 5 month trip around South America My drone was stolen/lost Nearly 4 weeks with

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Verified Review

Absolutely pleased with the way and speed my claim was handled

8 March 2025, 9:56 AM

E- B

My claim was handled by Bethan and team and 1Cover insurance and they were attentive to my emails, very

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Verified Review

Medical claim cruise ship

6 March 2025, 8:37 AM

Darren Day

I contracted COVID 19 and an infection from a seperate condition while cruising the Sth Pacific. Due to an

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Verified Review

Great value

25 February 2025, 11:34 AM

Janice Elmer

Great value, have now used them a few times. This time I did have trouble with the website but

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Verified Review

Fantastic customer service!

14 February 2025, 4:00 PM

Brodie man

Kerrie Case Manager with 1 cover was a breath of fresh air. I was travelling over in Thailand and

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Verified Review

Great Service and prompt replies

12 February 2025, 3:05 PM

Peter

We submitted the claim and this was an easy process, very quick for request for additional information and settlement

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Verified Review

Great Response Time

8 February 2025, 5:26 PM

Lyn Rhodes

The response to my claim was timely & accurate. Definitely met my expectations. About to use them for the

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Verified Review

Claiming on Zoom Travel insurance

30 January 2025, 3:57 PM

Paul Harrop

Just made second successful claim for medical travel insurance, 6 weeks to process claim from initial incident.

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Verified Review

Easy online claim experience

29 January 2025, 11:20 AM

Sandra Dessmann

I really liked that I could lodge my claim online and was informed of the progress along the way.

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Overall Rating

Verified Review

So easy to do I thought I made a mistake!

24 January 2025, 10:24 AM

Blake Evans

By fair the easiest insurance quote I've ever done. Was simple and clear to follow. The price was by

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Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. Get free travel insurance quotes from Australia’s most trusted brands in just one search, including 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. Compare online and save today! The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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