Customer Experience:

Overall Rating

Verified Review

Disgraceful - DO NOT USE

22 November 2024, 6:07 PM

My friend chose to use Tick. Our flights were delayed by 3 days, and we thus lost 3 nights

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Overall Rating

Verified Review

DONT USE TICK

11 February 2024, 5:49 PM

Charlie Turner

Stranded in airport after cancelled flight, forced to stay an extra 3 days in destination at our expense. Phone

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Overall Rating

Verified Review

This insurance is useless Do Not Purchase

12 December 2023, 9:14 AM

Anne Dunston

After 40 yrs of worldwide travel I finally needed it when I collapsed in Bali from double pneumonia. They

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Overall Rating

Verified Review

Avoid this Company

16 November 2023, 7:31 AM

Annie Bee

Terrible experience making a claim with this Company. It took two and a half months and many emails chasing

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Overall Rating

Verified Review

DO NOT use this company

15 November 2023, 6:06 PM

Jeremiah Mclellan

We used this company recently and had to use their services ( never had to in the past) the

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Overall Rating

Verified Review

They will NOT honour your cail!!

25 August 2023, 5:48 PM

Kapila Jayasinghe

DO NOT Buy!! THEY WILL NOT HONOUR YOUR CLAIM!!! Do not buy even if they sell for $1. Looks

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Overall Rating

Verified Review

Misleading beyond excusable

25 August 2023, 4:08 AM

Sean Dowling

It's apparent their entire claims assessment procedure is designed to intentionally prevent direct access to claims staff. SEO is

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Overall Rating

Verified Review

Didn’t pay

19 July 2023, 3:13 PM

Timothy BASHFORD

I had a massive stroke while I was in Canada and I was in hospital recovering for 2 1/2

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Overall Rating

Verified Review

Disappointing experience

4 July 2023, 3:18 PM

Sad traveller

Total waste of money. We had to cancel 2 trips due to a serious health condition, insurance was not

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Overall Rating

Verified Review

WORST INSURANCE EVER! DO NOT USE THEM!

16 June 2023, 8:36 PM

Katie

Never ever again will I use tick insurance!! I should have known when it was impossible to contact them

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Overall Rating

Verified Review

Do not use Tick - terrible

9 March 2023, 4:56 PM

Jamie

Tick Travel Insurance took over 5 weeks to reject a simple delay of travel claim. Reasonable expectation that if

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Overall Rating

Verified Review

TICK INSURANCE IS A SCAM

28 February 2023, 3:43 PM

ella

it may seem like a cheap insurance- but it is so much paper work, they take ages and its

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The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Yes you are. Here's a top tip: Even if you're travelling in Aussie water you still need to pick pacific.

Yes as long as you pay for their winter sports package. You're covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

No, only available to residents.

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Yes, for up to $4000 in their Top policy.

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

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Rated 4 stars on:

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