Overal Rating 7.1/10

Customer Experience:

Overall Rating

Verified Review

Waiting over 2 months and no way to contact them

5 November 2023, 12:36 PM

Nina Prat

I purchased travel insurance for $500, and my claims experience has been an absolute nightmare.
I has an injury in

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Overall Rating

Verified Review

Just a bad policy - do not buy

26 September 2023, 4:43 PM

Anton Rogers

Their travel insurance policy:
1. Has no provision for force majeure. If you need to change your plans due to

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Overall Rating

Verified Review

My experience with Medibank travel insurance

24 August 2023, 9:33 AM

Parisa Laki

I had very bad and stressful experiences with the Medibank private travel insurance. I don’t recommend it to anyone

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Overall Rating

Verified Review

Didnt cover cancelled flights?

8 March 2023, 11:03 AM

Allison Sampson

Our Family of four Travelled from Bulgaria to Rome. We had to stay overnight and make a connecting

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Covid Benefits

6 October 2022, 9:21 AM

Charlie

Great comprehensive cover which includes covid benefits, with all that it's priced competitively. If you have their health insurance

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Overall Rating

Verified Review

No Reply In A Month And Then Demanded Info Already Suppied

30 August 2022, 6:46 PM

WMACDONALD

I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter

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Overall Rating

Verified Review

No response in over a month

19 June 2022, 4:21 PM

Krishnadas

Tried calling 5 times, between 1hr and 2:40 wait times and gave up.

Tried emailing, auto response states 5 business

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Overall Rating

Verified Review

Sold as travel insurance but only want to pay medical

18 September 2019, 8:22 AM

Jan

We purchased travel insurance, however while traveling our transport broke down causing us to have to return home after

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Verified Review

Good BUT make sure you lower your excess

10 January 2018, 6:29 PM

Yvette Bellamy

I have purchased twice but the first time I didn't realise that the excess was per item on your

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Exceeded Expectations

9 February 2017, 10:56 PM

azza111

Successful claim on smashed phone screen, many online complained other insurers rejected this type of claim. Completed within 2 days!

Overall Rating

Verified Review

Too Many Hoops and No Compassion. Great when You pay. No so good if they have to pay!

3 March 2016, 6:10 PM

Nifty

Customer service was fine, until I had to make a claim, which is the only reason I gave them

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Overall Rating

Verified Review

Jasmin

17 May 2014, 8:27 AM

Jasmin

A really helpful and good travel insurance that allowed my family to feel comfortable traveling overseas knowing that we

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You can purchase a policy online to include up to 8 travellers.

Yes, you don't even need to pick a cruise specific policy. Here's a top tip: Even if you're travelling in Aussie water you still need to pick pacific.

No but you can choose what type of excess you would like to pay. The higher the excess, the lower your premium.

You can increase your luggage cover up to $4,500 for any single item and for for multiple items no higher than $8,000.

Medibank doesn't provide protection from insolvency.

No you have to be an Australian resident with a booked return journey back to Australia.

You must pay an additional premium to be covered for riding, or being a passenger on a moped or scooter. Even with the additional premiumyou are not insured to ride anything with an engine capacity larger than 200cc and you must hold a license valid in the country you are riding. Don't forget to wear a helmet too!

Having too much fun? You cannot extend your current policy, but it's no problem to just purchase a new one. If you experience a medical condition in between buying the second policy, this condition may now be considered a pre-existing medical condition. So make sure you let them know.

Yes, for up to $4,000. You are only insured for a rented sedan, campervan, hatchback, 8 seater people mover or station-wagon (including 4WDs) rented from a licensed motor vehicle rental company.

Great Lakes Australia.<br /> 

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