Overal Rating 8.5/10

Customer Experience:

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Verified Review

Ill in Bali

19 January 2025, 11:47 AM

Erica Carroll

Ill in Bali, provided doctor and hospital bills, immediate response from 1cover. Money back in my bank account within

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1cover - don't travel without it.

18 January 2025, 12:02 AM

Bill B

Last year I had a rental car accident, 1cover paid my excess instantly with no hassles. I highly recommend

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Great communication and claim process

1 January 2025, 7:57 PM

Nada

We had two incidents on our holiday and called 1cover. They were very helpful and informative and made the

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Comprehensive Policy & Fast Claim

10 December 2024, 1:28 PM

Kerryn Lawrence

Provided all information and correspondence required for the lost item, claim processed and payment into account, fast processing means

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Was shining light when in traumatic condition

7 December 2024, 2:04 PM

Paul Storer

So helpful and toll free advice with caring staff can’t thank 1 cover enough for supporting me through horrendous

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Very satisfied with my experience

30 November 2024, 12:16 AM

Katrinaw

I unfortunately had a flare up of a medical condition which I declared during my trip and caused it

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Recommend 1Cover

28 November 2024, 8:30 PM

Leesa

Unfortunately I ended up in a Bali Hospital 1Cover were so easy to deal with no communication problems went

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My claim was addressed promptly

25 November 2024, 12:31 PM

sue gamble

I did find uploading documents in PDF format too difficult. Online chat said to send photos to their email

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Easy to make a claim

21 November 2024, 8:59 AM

Roslyn Bedford

When an injury leading to surgery prevented us from travelling we were able to make a claim early.

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had icover in bali

16 November 2024, 10:26 AM

Kevin Haines

icover were brilliant i was in hospital for 2 days they covered all the costs ket in contact cannot

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Good to Have even if you Don't use it.

12 November 2024, 2:04 PM

James Lyall

I never had to use this during our holiday, but confident if I had to I would be covered.

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Easy to receive quote, cover and to claim!

11 November 2024, 8:20 PM

Tony Peters

We’ve now used 1Cover twice. Once for our Greece/Italy trip and once for our Fiji trip. It’s very easy

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The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).

Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.

1Cover doesn't provide protection from insolvency.

You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.

1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.

Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.

1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

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Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. Get free travel insurance quotes from Australia’s most trusted brands in just one search, including 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. Compare online and save today! The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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