Overal Rating 8.5/10

Customer Experience:

Overall Rating

Verified Review

Received a claim relatively quickly with excellent customer service

18 March 2025, 5:25 PM

Bettyj

My claim was a little difficult, as I was claiming for a hiking tour in Patagonia that had to

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Overall Rating

Verified Review

Excellent handling of claims, great customer service

18 March 2025, 5:17 PM

Marie Santos (IdeasByMarie)

The customer experience we had was by very good. When my mother got sick overseas and was confimed

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Overall Rating

Verified Review

Absolutely pleased with the way and speed my claim was handled

8 March 2025, 9:56 AM

E- B

My claim was handled by Bethan and team and 1Cover insurance and they were attentive to my emails, very

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Overall Rating

Verified Review

Fantastic customer service!

14 February 2025, 4:00 PM

Brodie man

Kerrie Case Manager with 1 cover was a breath of fresh air. I was travelling over in Thailand and

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Overall Rating

Verified Review

Great Response Time

8 February 2025, 5:26 PM

Lyn Rhodes

The response to my claim was timely & accurate. Definitely met my expectations. About to use them for the

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Overall Rating

Verified Review

Easy online claim experience

29 January 2025, 11:20 AM

Sandra Dessmann

I really liked that I could lodge my claim online and was informed of the progress along the way.

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Overall Rating

Verified Review

Best Travel Insurance Provider

1 Comment(s)

23 January 2025, 1:30 PM

Trung Khuu

Fast, efficient and smooth claim handling with no hassles. I was paid out within two weeks

Overall Rating

Verified Review

Ill in Bali

19 January 2025, 11:47 AM

Erica Carroll

Ill in Bali, provided doctor and hospital bills, immediate response from 1cover. Money back in my bank account within

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Overall Rating

Verified Review

1cover - don't travel without it.

18 January 2025, 12:02 AM

Bill B

Last year I had a rental car accident, 1cover paid my excess instantly with no hassles. I highly recommend

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Overall Rating

Verified Review

Great communication and claim process

1 January 2025, 7:57 PM

Nada

We had two incidents on our holiday and called 1cover. They were very helpful and informative and made the

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Overall Rating

Verified Review

Comprehensive Policy & Fast Claim

10 December 2024, 1:28 PM

Kerryn Lawrence

Provided all information and correspondence required for the lost item, claim processed and payment into account, fast processing means

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Overall Rating

Verified Review

Was shining light when in traumatic condition

7 December 2024, 2:04 PM

Paul Storer

So helpful and toll free advice with caring staff can’t thank 1 cover enough for supporting me through horrendous

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The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).

Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.

1Cover doesn't provide protection from insolvency.

You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.

1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver’s licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.

Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.

1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

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Rated 4 stars on:

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Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. Get free travel insurance quotes from Australia’s most trusted brands in just one search, including 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. Compare online and save today! The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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